Workshop SMS Reminder Examples for New Zealand Customers
Practical SMS wording examples for bookings, WoF reminders, service reminders and vehicle collection in a New Zealand automotive workshop.

A useful workshop SMS is short, specific and easy to act on. The customer should immediately understand which vehicle or booking the message relates to and how to contact the workshop.
Booking confirmation example
Hi Sam, your Toyota Corolla is booked with ABC Automotive for Tuesday 20 October at 8:00am. Need to change the booking? Call us on 09 XXX XXXX.
Appointment reminder example
Reminder from ABC Automotive: your Toyota Corolla booking is tomorrow at 8:00am. Please reply or call 09 XXX XXXX if you need to reschedule.
WoF reminder example
Hi Sam, our records show the WoF for your Toyota Corolla is coming due. If you would like us to book an inspection, call ABC Automotive on 09 XXX XXXX.
Vehicle-ready example
Hi Sam, your Toyota Corolla is ready for collection from ABC Automotive. Please call us on 09 XXX XXXX if you need to discuss the job before pickup.
Keep the wording factual
Avoid unsupported urgency, confusing abbreviations or messages that look like official government notices. Keep customer contact preferences and opt-out requirements in mind when using marketing-style messages.