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Customer Retention

Workshop SMS Reminder Examples for New Zealand Customers

Practical SMS wording examples for bookings, WoF reminders, service reminders and vehicle collection in a New Zealand automotive workshop.

WorkshopHQ Editorial Team13/10/2026
WorkshopHQ SMS and reminder workflow

A useful workshop SMS is short, specific and easy to act on. The customer should immediately understand which vehicle or booking the message relates to and how to contact the workshop.

Booking confirmation example

Hi Sam, your Toyota Corolla is booked with ABC Automotive for Tuesday 20 October at 8:00am. Need to change the booking? Call us on 09 XXX XXXX.

Appointment reminder example

Reminder from ABC Automotive: your Toyota Corolla booking is tomorrow at 8:00am. Please reply or call 09 XXX XXXX if you need to reschedule.

WoF reminder example

Hi Sam, our records show the WoF for your Toyota Corolla is coming due. If you would like us to book an inspection, call ABC Automotive on 09 XXX XXXX.

Vehicle-ready example

Hi Sam, your Toyota Corolla is ready for collection from ABC Automotive. Please call us on 09 XXX XXXX if you need to discuss the job before pickup.

Keep the wording factual

Avoid unsupported urgency, confusing abbreviations or messages that look like official government notices. Keep customer contact preferences and opt-out requirements in mind when using marketing-style messages.